Snacks and brain food to help you on your journey

Canals and Locks
Real communication starts when both speakers are on the same level.

What's your story; what's your point?
Never tell a story without a point; never make a point without a story.

In Training Why always comes before What
If you know what you are going to cover in a training session, you probably know your subject.

Questions at the end please.
Should a trainer always encourage questions?

You can't see 'not'
Communicate positive images clearly, because negative images can confuse.
